Freshdesk Contact Center (formerly Freshcaller)

tap-freshcaller (hotgluexyz variant)🥇

Cloud-based software-as-a-service that provides helpdesk support with automation solutions

The tap-freshcaller extractor pulls data from Freshdesk Contact Center (formerly Freshcaller) that can then be sent to a destination using a loader.

Getting Started

Prerequisites

If you haven't already, follow the initial steps of the Getting Started guide:

  1. Install Meltano
  2. Create your Meltano project

Installation and configuration

  1. Add the tap-freshcaller extractor to your project using
    meltano add
    :
  2. meltano add extractor tap-freshcaller
  3. Configure the tap-freshcaller settings using
    meltano config
    :
  4. meltano config tap-freshcaller set --interactive
  5. Test that extractor settings are valid using
    meltano config
    :
  6. meltano config tap-freshcaller test

Next steps

If you run into any issues, learn how to get help.

Capabilities

The current capabilities for tap-freshcaller may have been automatically set when originally added to the Hub. Please review the capabilities when using this extractor. If you find they are out of date, please consider updating them by making a pull request to the YAML file that defines the capabilities for this extractor.

This plugin has the following capabilities:

  • about
  • catalog
  • discover
  • schema-flattening
  • state
  • stream-maps

You can override these capabilities or specify additional ones in your meltano.yml by adding the capabilities key.

Settings

The tap-freshcaller settings that are known to Meltano are documented below. To quickly find the setting you're looking for, click on any setting name from the list:

You can also list these settings using

meltano config
with the list subcommand:

meltano config tap-freshcaller list

You can override these settings or specify additional ones in your meltano.yml by adding the settings key.

Please consider adding any settings you have defined locally to this definition on MeltanoHub by making a pull request to the YAML file that defines the settings for this plugin.

API Key (api_key)

  • Environment variable: TAP_FRESHCALLER_API_KEY

Your Freshcaller API key.


Configure this setting directly using the following Meltano command:

meltano config tap-freshcaller set api_key [value]

Flattening Enabled (flattening_enabled)

  • Environment variable: TAP_FRESHCALLER_FLATTENING_ENABLED

'True' to enable schema flattening and automatically expand nested properties.


Configure this setting directly using the following Meltano command:

meltano config tap-freshcaller set flattening_enabled [value]

Flattening Max Depth (flattening_max_depth)

  • Environment variable: TAP_FRESHCALLER_FLATTENING_MAX_DEPTH

The max depth to flatten schemas.


Configure this setting directly using the following Meltano command:

meltano config tap-freshcaller set flattening_max_depth [value]

Org Name (org_name)

  • Environment variable: TAP_FRESHCALLER_ORG_NAME

Your Freshcaller org name.


Configure this setting directly using the following Meltano command:

meltano config tap-freshcaller set org_name [value]

Start Date (start_date)

  • Environment variable: TAP_FRESHCALLER_START_DATE

The earliest record date to sync


Configure this setting directly using the following Meltano command:

meltano config tap-freshcaller set start_date [value]

Stream Map Config (stream_map_config)

  • Environment variable: TAP_FRESHCALLER_STREAM_MAP_CONFIG

User-defined config values to be used within map expressions.


Configure this setting directly using the following Meltano command:

meltano config tap-freshcaller set stream_map_config [value]

Stream Maps (stream_maps)

  • Environment variable: TAP_FRESHCALLER_STREAM_MAPS

Config object for stream maps capability.


Configure this setting directly using the following Meltano command:

meltano config tap-freshcaller set stream_maps [value]

Something missing?

This page is generated from a YAML file that you can contribute changes to.

Edit it on GitHub!

Looking for help?

If you're having trouble getting the tap-freshcaller extractor to work, look for an existing issue in its repository, file a new issue, or join the Meltano Slack community and ask for help in the
#plugins-general
channel.

Install

meltano add extractor tap-freshcaller

Maintenance Status

  • Maintenance Status
  • Built with the Meltano SDK

Repo

https://gitlab.com/hotglue/tap-freshcaller
  • Stars
  • Forks
  • Last Commit Date
  • Open Issues
  • Open PRs
  • Contributors
  • License

Maintainer

  • Hotglue

Keywords

  • meltano_sdk