Genesys Cloud

tap-purecloud (pathlight variant)🥈

Contact Center Management Platform

The tap-purecloud extractor pulls data from Genesys Cloud that can then be sent to a destination using a loader.

Alternate Implementations

Getting Started

Prerequisites

If you haven't already, follow the initial steps of the Getting Started guide:

  1. Install Meltano
  2. Create your Meltano project

Installation and configuration

  1. Add the tap-purecloud extractor to your project using
    meltano add
    :
  2. meltano add extractor tap-purecloud
  3. Configure the tap-purecloud settings using
    meltano config
    :
  4. meltano config tap-purecloud set --interactive
  5. Test that extractor settings are valid using
    meltano config
    :
  6. meltano config tap-purecloud test

Next steps

If you run into any issues, learn how to get help.

Capabilities

The current capabilities for tap-purecloud may have been automatically set when originally added to the Hub. Please review the capabilities when using this extractor. If you find they are out of date, please consider updating them by making a pull request to the YAML file that defines the capabilities for this extractor.

This plugin has the following capabilities:

  • catalog
  • discover
  • state

You can override these capabilities or specify additional ones in your meltano.yml by adding the capabilities key.

Settings

The tap-purecloud settings that are known to Meltano are documented below. To quickly find the setting you're looking for, click on any setting name from the list:

You can also list these settings using

meltano config
with the list subcommand:

meltano config tap-purecloud list

You can override these settings or specify additional ones in your meltano.yml by adding the settings key.

Please consider adding any settings you have defined locally to this definition on MeltanoHub by making a pull request to the YAML file that defines the settings for this plugin.

Client ID (client_id)

  • Environment variable: TAP_PURECLOUD_CLIENT_ID

Your API client ID for authentication.


Configure this setting directly using the following Meltano command:

meltano config tap-purecloud set client_id [value]

Client Secret (client_secret)

  • Environment variable: TAP_PURECLOUD_CLIENT_SECRET

Your API Client secret for authentication.


Configure this setting directly using the following Meltano command:

meltano config tap-purecloud set client_secret [value]

Domain (domain)

  • Environment variable: TAP_PURECLOUD_DOMAIN

Your API domain. The string to add following "https://api." in API requests.


Configure this setting directly using the following Meltano command:

meltano config tap-purecloud set domain [value]

Schedule Lookahead Weeks (schedule_lookahead_weeks)

  • Environment variable: TAP_PURECLOUD_SCHEDULE_LOOKAHEAD_WEEKS
  • Default Value: 5

The amount of weeks to extend beyond the current date in order to generate the end_date parameter for syncing data.


Configure this setting directly using the following Meltano command:

meltano config tap-purecloud set schedule_lookahead_weeks [value]

Start Date (start_date)

  • Environment variable: TAP_PURECLOUD_START_DATE

Determines how much historical data will be extracted. Please be aware that the larger the time period and amount of data, the longer the initial extraction can be expected to take.


Configure this setting directly using the following Meltano command:

meltano config tap-purecloud set start_date [value]

Something missing?

This page is generated from a YAML file that you can contribute changes to.

Edit it on GitHub!

Looking for help?

If you're having trouble getting the tap-purecloud extractor to work, look for an existing issue in its repository, file a new issue, or join the Meltano Slack community and ask for help in the
#plugins-general
channel.

Install

meltano add extractor tap-purecloud

Maintenance Status

  • Maintenance Status

Repo

https://github.com/Pathlight/tap-purecloud
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Maintainer

  • Pathlight

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Keywords

  • api