Zendesk (Support)

tap-zendesk (airbyte variant)🥉

Support ticketing system & customer service platform

The tap-zendesk extractor pulls data from Zendesk (Support) that can then be sent to a destination using a loader.

Airbyte Usage Notice

This connector uses tap-airbyte-wrapper to call the underlying Airbyte source Docker container. This means you must have Docker installed and running prior to usage. We also recommend using Meltano version 2.13.0 or later.

Container-based connectors can introduce deployment challenges including the potential need to run Docker-in-Docker (not currently supported by services like AWS ECS, Meltano Cloud, etc. see FAQ and Airbyte's ECS deployment docs for more details). Before using this variant we recommend considering if/how you will be able to deploy container-based connectors to production.

For more context on how this Airbyte integration works please checkout out the FAQ in the Meltano Docs.

Alternate Implementations

Getting Started

Prerequisites

If you haven't already, follow the initial steps of the Getting Started guide:

  1. Install Meltano
  2. Create your Meltano project

Installation and configuration

  1. Add the tap-zendesk extractor to your project using 
    meltano add
     : 
    2. meltano add extractor tap-zendesk --variant airbyte
  2. Configure the tap-zendesk settings using 
    meltano config
     : 
    3. meltano config tap-zendesk set --interactive
  3. Test that extractor settings are valid using 
    meltano config
     : 
    4. meltano config tap-zendesk test

Next steps

If you run into any issues, learn how to get help.

Capabilities

The current capabilities for tap-zendesk may have been automatically set when originally added to the Hub. Please review the capabilities when using this extractor. If you find they are out of date, please consider updating them by making a pull request to the YAML file that defines the capabilities for this extractor.

This plugin has the following capabilities:

  • about
  • catalog
  • discover
  • schema-flattening
  • state
  • stream-maps

You can override these capabilities or specify additional ones in your meltano.yml by adding the capabilities key.

Settings

The tap-zendesk settings that are known to Meltano are documented below. To quickly find the setting you're looking for, click on any setting name from the list:

You can also list these settings using 

meltano config
with the list subcommand: 

meltano config tap-zendesk list

You can override these settings or specify additional ones in your meltano.yml by adding the settings key.

Please consider adding any settings you have defined locally to this definition on MeltanoHub by making a pull request to the YAML file that defines the settings for this plugin.

Airbyte Config Credentials Access Token (airbyte_config.credentials.access_token)

  • Environment variable: TAP_ZENDESK_AIRBYTE_CONFIG_CREDENTIALS_ACCESS_TOKEN

The value of the API token generated. See the docs for more information.


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set airbyte_config credentials.access_token [value]

Airbyte Config Credentials Api Token (airbyte_config.credentials.api_token)

  • Environment variable: TAP_ZENDESK_AIRBYTE_CONFIG_CREDENTIALS_API_TOKEN

The value of the API token generated. See the docs for more information.


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set airbyte_config credentials.api_token [value]

Airbyte Config Credentials Credentials (airbyte_config.credentials.credentials)

  • Environment variable: TAP_ZENDESK_AIRBYTE_CONFIG_CREDENTIALS_CREDENTIALS

oauth2.0, api_token


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set airbyte_config credentials.credentials [value]

Airbyte Config Credentials Email (airbyte_config.credentials.email)

  • Environment variable: TAP_ZENDESK_AIRBYTE_CONFIG_CREDENTIALS_EMAIL

The user email for your Zendesk account.


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set airbyte_config credentials.email [value]

Airbyte Config Start Date (airbyte_config.start_date)

  • Environment variable: TAP_ZENDESK_AIRBYTE_CONFIG_START_DATE

The date from which you'd like to replicate data for Zendesk Support API, in the format YYYY-MM-DDT00:00:00Z. All data generated after this date will be replicated.


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set airbyte_config start_date [value]

Airbyte Config Subdomain (airbyte_config.subdomain)

  • Environment variable: TAP_ZENDESK_AIRBYTE_CONFIG_SUBDOMAIN

This is your Zendesk subdomain that can be found in your account URL. For example, in https://{MY_SUBDOMAIN}.zendesk.com/, where MY_SUBDOMAIN is the value of your subdomain.


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set airbyte_config subdomain [value]

Airbyte Spec Image (airbyte_spec.image)

  • Environment variable: TAP_ZENDESK_AIRBYTE_SPEC_IMAGE
  • Default Value: airbyte/source-zendesk-support

Airbyte image to run


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set airbyte_spec image [value]

Airbyte Spec Tag (airbyte_spec.tag)

  • Environment variable: TAP_ZENDESK_AIRBYTE_SPEC_TAG
  • Default Value: latest

Airbyte image tag


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set airbyte_spec tag [value]

Docker Mounts (docker_mounts)

  • Environment variable: TAP_ZENDESK_DOCKER_MOUNTS

Docker mounts to make available to the Airbyte container. Expects a list of maps containing source, target, and type as is documented in the docker --mount documentation


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set docker_mounts [value]
Expand To Show SDK Settings

Flattening Enabled (flattening_enabled)

  • Environment variable: TAP_ZENDESK_FLATTENING_ENABLED

'True' to enable schema flattening and automatically expand nested properties.


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set flattening_enabled [value]

Flattening Max Depth (flattening_max_depth)

  • Environment variable: TAP_ZENDESK_FLATTENING_MAX_DEPTH

The max depth to flatten schemas.


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set flattening_max_depth [value]

Stream Map Config (stream_map_config)

  • Environment variable: TAP_ZENDESK_STREAM_MAP_CONFIG

User-defined config values to be used within map expressions.


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set stream_map_config [value]

Stream Maps (stream_maps)

  • Environment variable: TAP_ZENDESK_STREAM_MAPS

Config object for stream maps capability. For more information check out Stream Maps.


Configure this setting directly using the following Meltano command:

meltano config tap-zendesk set stream_maps [value]

Something missing?

This page is generated from a YAML file that you can contribute changes to.

Edit it on GitHub!

Looking for help?

If you're having trouble getting the tap-zendesk extractor to work, read the Airbyte connector FAQ, look for an existing issue in the Airbyte repository, file a new issue, or join the Meltano Slack community and ask for help in the 
#plugins-general
channel.

Install

meltano add extractor tap-zendesk --variant airbyte

Maintenance Status

  • Maintenance Status
  • Built with the Meltano SDK
  • Based on an Airbyte Connector

Repo

https://github.com/airbytehq/airbyte/tree/master/airbyte-integrations/connectors/source-zendesk-support
  • Last Commit Date
  • License

Maintainer

  • Airbyte

Meltano Stats

  • Projects (Last 3 Months)

Keywords

  • airbyte_protocolmeltano_sdk